At Mr. Tod’s Pies, we want every customer to enjoy a perfect experience — from your very first order to the moment you take your first bite. On this page, you’ll find answers to the most frequently asked questions about our famous Southern-style pies, cobblers, cakes, shipping, delivery, and customer service. Whether you're curious about how we ship, store, or prepare our desserts, you’ll find helpful answers right here. If you still need assistance, feel free to contact our support team anytime.
1. Do you ship sweet potato pies nationwide?
Yes! We ship our Sweet Potato Pies, cobblers, cheesecakes, and muffins fresh nationwide. All orders are packed carefully to maintain freshness during delivery.
2. How long will my pie stay fresh after delivery?
Our pies stay fresh for 4-5 days when refrigerated. For longer storage, you may freeze the pie for up to 3 months.
3. Can I freeze my sweet potato pie?
Absolutely. Wrap the pie tightly in plastic wrap and aluminum foil before freezing. Allow it to thaw in the refrigerator overnight before serving.
4. How are the pies packaged for shipping?
Each pie is securely packed in insulated packaging with cold packs to ensure safe, fresh delivery directly to your door.
5. How soon will my order ship?
Most orders ship within 2-3 business days. You will receive tracking information as soon as your order is shipped.
6. Do you offer corporate or bulk orders?
Yes. We specialize in corporate gifts, bulk orders, and holiday pies for businesses and organizations. Visit our Corporate Orders page or contact us directly for more details.
7. What ingredients do you use in your pies?
We use premium ingredients including European-style butter, pure vanilla extract, fresh spices, and North Carolina jumbo yams. Every pie is handmade from scratch.
8. Are your products made from scratch?
Yes, every product we offer is made from scratch using perfected recipes for consistent homemade taste.
9. Can I customize my order?
For special requests or custom orders, please contact our customer service team. We will do our best to accommodate your needs.
10. Where can I find a Mr. Tod’s Pies retail location?
Our current retail location is "coming soon" to 201 Halsey Street, Newark, NJ. You can also order online for nationwide delivery.
11. Can I order on delivery apps?
Yes! We’re available on DoorDash, Uber Eats, and Grubhub for fast local delivery.