Shipping
IMPORTANT: IN RESPONSE TO THE COVID-19 CRISIS IN OUR AREA, WE WILL CONTINUE TO OFFER CONTACTLESS DELIVERY WITH ALL OF OUR LOCAL, HAND DELIVERED ORDERS. YOU CAN CONTINUE TO PLACE YOUR ORDER ON OUR WEBSITE AS WELL AS PROVIDE DETAILED INSTRUCTIONS ON WHERE AND HOW YOU WOULD LIKE TO HAVE YOUR ORDER DELIVERED.
YOU WILL RECEIVE A CALL OR TEXT MESSAGE UPON DELIVERY NOTIFYING YOU THE ORDER IS SECURE. YOUR COMPLETE SATISFACTION IS OUR PRIMARY GOAL, SO PLEASE FEEL FREE TO PROVIDED ANY ADDITIONAL FEEDBACK OR SUGGESTIONS.
ALL OTHER ORDERS WILL CONTINUE TO BE SHIPPED VIA UPS - THANK YOU & STAY SAFE!
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Orders received before 8am EST on M-W are shipped out that same day. Orders received after 8am EST on Monday and Tuesday will be shipped the next business day via 2-Day delivery. Orders received after 10am EST on Wednesday will be shipped the following Monday. In some instances orders placed after 10am on Wednesday will ship on Thursday for Friday delivery if being delivered within the Tri-State area. PRIORITY NEXT DAY DELIVERY IS AVAILABLE AT AN ADDITIONAL COST. WE ALSO PROVIDE LOCAL DELIVERY ON SATURDAY AND SUNDAY TO CERTAIN AREAS IN NORTHERN, NJ AND NYC.
All pies are shipped with 5 lbs of dry ice in styrofoam coolers to maintain product integrity. Please handle with care.
All of our desserts are shipped via UPS 2nd Day Air or Ground. We cannot ship orders for arrival on Sundays or Mondays. Unfortunately, we cannot ship to P.O. Boxes, APO, or FPO addresses. We do not require signature upon receipt.
Please be aware of any specific delivery policies at your shipping destination. We cannot guarantee delivery if we are provided with an incorrect address, or for shipping delays resulting from inclement weather. We will provide you with a UPS tracking number via email once your order has shipped.
If you have any further questions about your order, please Contact Us with your order number and we will respond within 3 hours via email or by phone. We appreciate your business and look forward to serving dessert!